How to Set Up Your Email Account

This guide provides the settings you need to add your email account to clients like Outlook, Apple Mail, or your smartphone. The email service we provide is a professional IMAP solution powered by Rackspace, our hosting partner Cloudways' email provider.

Recommended Settings (IMAP)

Using IMAP syncs your emails across all your devices. When you read or delete an email on one device, it's reflected everywhere.

• Username: Your full email address (e.g., you@yourdomain.com)
• Password: Your email account password
• Incoming Mail Server (IMAP): secure.emailsrvr.com
• IMAP Port: 993
• Encryption: SSL/TLS
• Outgoing Mail Server (SMTP): secure.emailsrvr.com
• SMTP Port: 465
• Encryption: SSL/TLS

Note: Replace yourdomain.com with your actual domain name.

Specific Client Guides

For step-by-step instructions for your specific email client, please refer to these official guides:

• Set up email in Outlook
• Add an email account to your iPhone, iPad, or iPod touch
• Set up email in the Mail app on Mac

If you have any trouble, please raise a support ticket and let us know which email client you are using and at what step you are getting stuck.