How to Update Your Contact Information

To ensure you receive important service announcements, invoices, and support updates, it is important that we have your correct contact information on file.

To Update Your Details:

If your primary contact name, email address, or phone number changes, please let us know by raising a support ticket.

1. Create a New Support Ticket in the portal.
2. Use the Subject line: "Update Contact Information."
3. In the Description, please clearly state the old information and the new information.

We will confirm once your details have been updated in our system.

Updating Billing Contacts

If you need to change the primary contact for billing and invoices, please specify this in your ticket. This ensures that invoices are sent to the correct person or department.